End of Rental Checks

Prior to returning the keys for any of our vehicles members and users are required to check that

• there is no evidence of the following in the vehicle:
  • food (crumbs, food packaging, etc.)
  • drink (stains, sticky residue, etc.)
  • odour (smoking, pets, etc.)
  • pets (hair, dander, paw prints, etc.)
  • dirt from transporting goods or materials (including plants);
  • unreasonable mess, such as
    • marks on seats; or
    • excessive mud on floor mats;
• there are no warning lights or messages displayed when the vehicle is switched on, including
  • tyre pressure warnings; and/or
  • washer fluid levels;
• there is no unrecorded or unreported exterior damage to the vehicle;
• that the vehicle is legally safe to drive (n.b. the screen washer fluid is not empty); and
• no vehicle service or maintenance concerns, such as strange noises or vehicle behaviour, arose during the rental period.

If you find that there are issues with any of the above, you must take photographs of the issue(s) wherever possible. These photographs and details of the issue(s) must be emailed to carclub@hn-lc.org.uk not more than 24 hours after the issue(s) came to light. If the next user reports an issue which you failed to make the Car Club aware of at the end of your rental, an administration charge may be applied to your account.